“Safety doesn't happen by accident.” 

Upcoming Events

May 7 - Steve Spaanbroek

May 3 - John Mitchell
May 20 - Bill Morgan
May 22 - Troy Martin
May 28 - Robert Guerry

Employment Anniversary
April 1 - Troy Martin
May 1 - Tom Stewart

Other Events:
April 19 - Google Hangout 1:00 pm CST
July 14-17 - ASHE Annual Conference
December 16-17 - All-staff December meeting

MSL Vitals

  • In the month of March MSL served 24 clients.
    Thanks for all your hard work!

  • New clients signed:
    - Central NY Society of Healthcare Engineering
    - AIA Michigan
    - Calvert Health Medical Center

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Mission Stories

Real comments and stories from the real impact we’re making!

A note from Rich Guarino at Lahey Hospital & Medical Center
The feedback from my team was very positive. The new members felt there was a good mentoring atmosphere to the week. I have been doing EOC rounds for a while and I learned a few things too!

A message from NYU Winthrop-Engineering/Compliance Consultant
After your mock survey here at NYU Winthrop Hospital I was extremely impressed with your process, breadth of overall knowledge in all aspects of each field be it Life Safety, EOC or EM. I have worked in hospitals for over 30 years and  It was one of the rare mock surveys I have participated in that I thought we received true value, great assessment and important feedback on your observations. I wish you many more years of health and hopefully you continue providing great insight to all your clients. I hope to see you back here next year.


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Thanks so much for getting set up with slack! It will be a learning curve, but this will be a great thing for our communication and our security.

Slack Help:
Inside our slack group, there is a channel called #slackhelp. Feel free to drop any questions you have in that channel, and John Mitchell will help you there.

Success Stories:
There is also a channel called #successstories. We want to fill this channel with good comments from clients and success stories. Anything you may have in your email or notes that fits that description, go ahead and copy and paste it there.

Jan is now communicating to everyone about scheduling through Slack and not through email. Please stay connected to Slack regularly so you don’t miss your communications.

The new “consultants” channel:
Check here for messaging and reminders for all consultants.

The “codesandstandards” channel:
Please use this channel for any questions or comments related to codes and standards so we can continue our effort to get those out of email.

A reminder from Premier

Premier wants to remind all consultants to use past tense in all of their reports. Please remember this request when conducting your next Premier mock survey.

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Please plan to join us via Google Hangout on 4/19 at 1:00 pm CST.

Topics to discuss:
1. Illumination status update:
- Building Tour
- Key Words
- Interview Questions
- BHRA Discussion
- Client-facing status update
2. 2019 Management Plan Templates
3. Ligature Risk
4. TJC Survey Process Updates
5. Q&A


Please remember to get a new version of Illumination every time you do a mock survey. We have had some updates added lately that need to be reflected on the reports.

Coming during our
April Google Hangout

A staff-only look at

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The client-facing side of Illumination.
(Please don’t mention it to clients yet)

Part of the MSL commitment to an uncommon pursuit of healthcare safety is the development of new tools and technologies like MSL Spotlight. Our new safety management platform.

- A secure view of your assessments on your mobile

- Track trends and analytics in your scores

- Communicate securely with MSL consultants