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This presentation was created by MSL Healthcare Partners and Teegor Consulting. It has been placed in the public domain to encourage as many healthcare organizations as possible to adapt it for their use.  The target timeframe is 45-60 minutes.

It is designed as a framework and will require some customization in order to be fully effective.  We have included “notes” for each slide in an effort to explain our intent and provide hints gained from previous training opportunities. 

It is our intention to provide updates to this presentation as processes and techniques improve; however, any statistics used herein are from 2015.  Links to where this data can be found are in the notes of slide 3.