Our team

Susan McLaughlin
Chief Operating Officer

MBA, FASHE, CHFM, CHSP, MT(ASCP)SC

Susan McLaughlin is a founding partner of MSL Healthcare Partners, Inc. She is a Fellow of the American Society for Healthcare Engineering (ASHE) of the American Hospital Association, a Certified Healthcare Facility Manager, and a former member of the ASHE Board of Directors. She is a nationally known speaker in the field of healthcare safety and regulatory compliance and has authored numerous articles and books on related topics.

Ms. McLaughlin represents ASHE on the NFPA 99 technical committee on emergency management and security, and previously served as chair. She has served as an alternate, representing the Health Care Section, on the NFPA 1600 (Emergency Management & Business Continuity) technical committee, and a participant in numerous national working groups related to aspects of the Environment of Care and Emergency Management. She is a member of the ASHE faculty.

Previous positions include Director of Safety and Compliance for ASHE, and Associate Director, Standards Interpretation, Environment of Care™ Standards, for The Joint Commission, where she served as Team Leader of the Standards Interpretation Group. She has also served as Director of Safety for Northwest Community Healthcare, Arlington Heights, IL.

Ms. McLaughlin is a Certified Healthcare Safety Professional (CHSP), and a Certified Safety Manager by the American Society of Safety Engineers (ASSE). She is a medical technologist, registered with the American Society of Clinical Pathologists (ASCP), with a specialty in chemistry.

Ms. McLaughlin received her Bachelor of Science degree in Medical Technology from Northern Illinois University, DeKalb, IL. She earned her Master of Business Administration degree from Keller Graduate School of Management, Chicago, IL.