A graphic of a stylized arrow and checklist icons with the text 'ACTION PLANNER' in bold yellow font.

Turn accreditation findings into clear, trackable action.

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Software built for healthcare teams to manage, assign, and close accreditation findings—without spreadsheets, emails, or guesswork.

A person wearing a black suit with a white shirt is holding a yellow legal pad with handwritten notes. The person is using their right hand to turn the page and is wearing a watch on their left wrist.

The traditional approach

  • Findings delivered in reports or spreadsheets

  • Manual follow-up using emails and meetings

  • Ownership often unclear or informal

  • Progress tracked outside the survey process

  • Limited visibility for leadership

  • Easy for items to stall or get missed

A person using a laptop and a smartphone to manage fire inspection findings and create a report, with a fire safety inspection app open on the phone and a fire inspection action plan on the laptop screen.

The Spotlight approach

  • Findings captured in one shared system

  • Clear task ownership and due dates

  • Follow-up tracked in real time

  • Collaboration with MSL surveyors

  • Visibility across teams and leadership

  • Clear documentation through resolution

How Spotlight and Action Planner Works

1. Findings captured
Survey items flow directly into MSL Action Planner during or immediately after surveys.

2. Assign & prioritize
Assign tasks, set deadlines, and clarify responsibility in one place.

3. Track progress
See real-time status across teams, departments, and facilities.

4. Close the loop
Document resolution and maintain a clean, defensible record.

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