Software built for healthcare teams to manage, assign, and close accreditation findings—without spreadsheets, emails, or guesswork.
The traditional approach
Findings delivered in reports or spreadsheets
Manual follow-up using emails and meetings
Ownership often unclear or informal
Progress tracked outside the survey process
Limited visibility for leadership
Easy for items to stall or get missed
The Spotlight approach
Findings captured in one shared system
Clear task ownership and due dates
Follow-up tracked in real time
Collaboration with MSL surveyors
Visibility across teams and leadership
Clear documentation through resolution
How Spotlight and Action Planner Works
1. Findings captured
Survey items flow directly into MSL Action Planner during or immediately after surveys.
2. Assign & prioritize
Assign tasks, set deadlines, and clarify responsibility in one place.
3. Track progress
See real-time status across teams, departments, and facilities.
4. Close the loop
Document resolution and maintain a clean, defensible record.